When your top producer walks, the pipeline walks with them — unless it never lived on their phone. We build the team asset: one brand, one inbox, one routing rule, one report. Leads land in the team's system first, and everything after that is a rule you can audit.
Most Miami teams are a name on a sign and seven people running seven marketing operations. The lead goes to whoever answered fastest, the brand looks different on every profile, and when someone leaves nobody can prove which deals were the team's.
EXAMPLE / A SEVEN-AGENT TEAM
What it costs you
Every item here is registered to the team, not to a person. Domains, ad accounts, analytics and CRM stay in your name with us added as users — and we remove ourselves cleanly if we ever stop working together.
A wordmark, a color, and — more importantly — the rules: how it sits next to your brokerage's logo, what an agent may change, what they may not. Written down, so nobody has to ask you on a Sunday.
One template, one page per agent: photo, languages, buildings, direct line. Enough to rank for their name and enough to hand a seller. Adding or removing someone is a form entry, not a redesign.
Every inquiry hits the team inbox, gets qualified, then goes to whoever is on rotation and available — by price band, language or building, whichever you choose. When someone leaves, you change one line.
Templates, captions, listing kits and building content in one place your agents can pull from without asking. The point is that a new agent produces on week one.
What a candidate actually asks: how leads are distributed, what support looks like, what the split covers, what the team has closed. We publish the numbers you give us and leave out the ones you can't back.
Source of every lead, how fast it was answered, who it went to, and what happened next — the same page for the team lead and for the agent. Uncomfortable when it should be.
The migration is the hard part, so we do it in a fixed order and we don't turn anything off until the replacement is running.
We list what exists: every profile, domain, ad account and CRM seat, and who controls it. Most teams find at least one account nobody can log into.
We write the routing rule with you — rotation, response window, what counts as qualified, what happens on a no-answer — and you sign it before we build anything.
Team identity, the site, and the roster pages from one template. Every agent reviews their own page once; after that it's theirs to update through a form.
The team inbox and the assistant go live in front of the CRM. Old channels keep running in parallel for two weeks so nothing is lost in the switch.
One meeting on one page: leads by source, response times by agent, what converted. We bring the page; you bring the decisions.
This is the difference between a team and a group of agents sharing a sign. Each layer below is registered to the team, documented, and transferable on the day you ask for it.
Every inquiry from every source lands in one place the team controls — before it reaches any personal phone. That single decision is what makes the other three possible.
Rotation, response window, qualification criteria and the no-answer fallback, written and signed. A rule can be audited at the end of the month; a habit can only be argued about.
Brand files, templates, building content and listing kits in one shared place. A new agent's first post doesn't wait for anyone's approval or anyone's laptop.
Every lead, its source, its response time and its outcome, kept in the team's CRM. When someone leaves, the pipeline stays and the handover takes an afternoon.
What this is not: a way to take leads away from your agents. It's a way to prove which ones they were given, how fast they answered, and what the team is owed at renewal.
Because the brokerage brand sells the brokerage. The team brand is what a seller remembers and what a recruit joins. We build it to sit legally and visually next to your brokerage's identity — its disclosure and logo stay wherever the rules require them.
They stay in the team's CRM, because that's where they landed in the first place. Routing is a rule, not a habit: every inquiry hits the team inbox, gets qualified, then goes to whoever is on rotation. When someone leaves you change one line in the rotation.
Yes, on the team site, all from one template. Each agent gets photo, languages, buildings and direct contact — enough to rank for their name and enough to hand to a seller. Adding or removing an agent is a form entry, not a redesign.
Yes, and it's usually the fastest win. We produce what a candidate actually asks for: how leads are distributed, what support they get, what the split covers, what the team has closed. We publish the numbers you give us — we don't invent recruiting claims.
You do. Domains, ad accounts, analytics and CRM are registered in the team's name with us added as users. If we stop working together we remove ourselves and nothing breaks. That goes in the agreement, not in a conversation.
BUILD THE ASSET, NOT THE ROSTER.
Tell us how many agents you have and where the leads land today. You get back a routing rule you can read and the order we'd rebuild in. Or write to us: info@mindmiami.com